Data location
Our Privacy Policy states that ClubTrack services are hosted on servers located in Australia. Some service providers or support personnel may be located overseas.
Clear information about club records and security.
Clubs use ClubTrack to maintain member and activity records. Our published policies explain how customer data is handled and which responsibilities remain with each club.
Customer data
The club determines why it collects member and activity information and who should access it. MFG Developments processes that data to provide, secure and support ClubTrack.
Access and security
ClubTrack provides role-based access controls. Our Privacy Policy and Data Processing Agreement describe measures including access management, authentication, encryption, logging, backups, secure development and incident response.
Incidents and customer support
The Data Processing Agreement describes notification to a customer without undue delay after confirming a material security incident affecting that customer’s data.
Export and deletion
Customer export and deletion are handled under the applicable Terms of Service, Data Processing Agreement and retention process.
Subprocessors
Our Data Processing Agreement describes how service providers are managed. Subprocessor details may be discussed with the account administrator on request.
Policies and agreements
Read the full documents.
These summaries point to the current published terms and privacy documents.
Talk through your club’s requirements.
Request a walkthrough to see how ClubTrack’s records and access controls fit your club’s workflows.